Technical Program Manager, Billing

<div class="content-intro"><h2><strong>About Anthropic</strong></h2> <p>Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.</p></div><h2><strong>About the Role</strong></h2> <p>Anthropic's billing surface is growing fast. New products, new regions, and new channels all need to be metered, priced, invoiced, and reconciled, and the work to make that happen crosses billing engineering, GTM systems, finance, and support teams. Today much of it runs on escalations rather than programs.</p> <p>We're hiring a Technical Program Manager to own the cross-functional programs in this space. You'll partner closely with billing engineering, GTM systems, finance and treasury, product, and support, and give leadership a single clear view of priorities, dependencies, and progress.</p> <h2><strong>Responsibilities</strong></h2> <ul> <li>Drive the cross-team programs that build billing platform foundations, from scoping and tradeoff decisions through delivery</li> <li>Standardize how new commercial work enters billing: a framework driven intake, clear owners, and sequenced dependencies across billing teams and their stakeholders</li> <li>Own the promotions program end to end: one repeatable path from proposal to configuration to reconciliation, for both self-serve and sales-led programs</li> <li>Own commercialization and launch readiness for billing: no new product or SKU launches without pricing, metering, invoicing, and reporting in place</li> <li>Own the change process for the charge pipeline</li> <li>Run payments operations programs in partnership with finance and treasury, including currency and FX</li> </ul> <h2><strong>You may be a good fit if you</strong></h2> <ul> <li>Have 6+ years of technical program manageme