Operations Program Manager / Associate, Industrial Partnerships - Robotics

<p>At Scale, we are developing the data infrastructure that powers reliable AI systems in the physical world. The Industrial Partnerships team is a critical function for scaling high-quality data collection through a global network of external partners, expanding our capacity and geographic reach. Joining this team offers a unique opportunity to build complex operations and lead cross-functional coordination to launch new partners and transform that network into a world-class operational engine.</p> <p>These roles are responsible for identifying and signing new partner businesses, and coordinating day-to-day operations with existing partners, including performance tracking and ongoing support.</p> <p><strong>You will:</strong></p> <ul> <li>Identify and engage prospective partner businesses and manage the process through to signed agreement</li> <li>Coordinate day-to-day operations with signed partners including onboarding and ongoing support</li> <li>Track partner performance and data collection targets</li> <li>Support hardware deployment and basic troubleshooting on partner premises</li> <li>Communicate regularly with internal teams (product, strategy) and partner contacts</li> <li>Help identify and implement process improvements based on operational feedback</li> </ul> <p><strong>Ideally you'd have:</strong></p> <ul> <li>Strong professional communication skills in both Spanish and English.</li> <li>Bachelor’s degree in Business Administration, Economics, Logistics, Industrial Engineering, or related fields (open to both technical and non-technical degrees).</li> <li>Industry experience (+2) in physical/on-site operations, logistics, business development, account management or analytics.</li> <li>Experience in the field: warehouses, factories, logistics centers.</li> <li>Analytical, strategic, and process improvement capability.</li> </ul> <p><strong>Nice to haves:&nbsp;</strong></p> <ul> <li>SQL Proficiency</li> <li>Experience working with CRM systems<br><br></li