Technical Writer

<p>At Scale, we believe that the next frontier of artificial intelligence is embodied. The Physical AI team is focused on building general AI that can reason and act in the physical world. By leveraging Scale’s massive, industry-leading data infrastructure, we are partnering with frontier labs to build Foundation Models for Physical AI that will redefine the future of automation.</p> <p>As a Technical Writer on the Physical AI team, you will create and maintain the training content that keeps our global operations running. Working closely with engineers, operators, and regional leads, you’ll turn complex technical knowledge into clear, structured documentation — and help build the content practices that ensure consistency as we scale. This is a high-impact role for someone who is rigorous about quality, quick to ramp on new technical domains, and excited about contributing to a content infrastructure that spans teams and regions.</p> <h2><span style="font-size: 12pt;"><strong>Core Responsibilities</strong></span></h2> <ul> <li>Create and maintain comprehensive training materials — including guides, tutorials, SOPs, troubleshooting docs, and certification content — for a range of audiences including Operators, Technicians, Ops Leads, QMs, and Engineering teams.</li> <li>Become a go-to resource for Robotics and collections systems, developing deep enough fluency to translate technical complexity into documentation that non-technical users can act on.</li> <li>Identify knowledge gaps across teams and proactively address them with new or updated content, keeping materials current with evolving tools and processes.</li> <li>Work within established content standards and templates to ensure documentation is consistent, accessible, and ready for use across multiple regions.</li> <li>Support the localization and adaptation of training materials for international teams, working within i18n frameworks to ensure regional consistency.</li> <li>Partner with engineers, product man