Technical Program Manager, Public Sector

<p>Scale's Public Sector customer base is growing rapidly, and you will ensure that these customers become passionate, lifelong Scale partners. As a member of our Public Sector Delivery team, you are a catalyst, willing to go deep, get technical, and drive change.&nbsp; You are the ultimate hands-on leader, triaging customer issues and support, using data and analytics to align internal resources around Scale’s hardest problems, and driving the creation of tools that add direct value to Scale’s Public Sector customers. All of this serves an ultimate goal of delivering outsized value in supporting our Public Sector customer’s AI/ML objectives.&nbsp;&nbsp;</p> <p>&nbsp;</p> <p>Your natural inclination is to dive into both technology and organizational processes to craft effective solutions and gain efficiencies. You are biased towards finding not just one-off solutions, but repeatable and scalable ways to ensure we continually deliver on customer objectives. You have a track record of driving technical projects to completion, and stewarding lasting organizational change. And you are naturally empathetic, have high EQ, and excel at building long-term relationships through diligent problem solving, domain competence, and thoughtful, strategic discussions</p> <p>&nbsp;</p> <p>You will:</p> <ul> <li>Drive innovation and transformation by diving deep into technical and operational challenges, solving undefined problems, and delivering impactful solutions for Public Sector customers</li> <li>Leverage technical concepts, tools, and expertise to create solutions from scratch or drastically improve existing solutions</li> <li>Use data, analytics, and technical expertise to align internal resources and create tools that directly add value to customers in the public sector space</li> <li>Transition AI/ML technologies and processes into working Public Sector products / solutions even when requirements are undefined or ambiguous</li> <li>Partner with engineering, operations, and o