Product Delivery & Operations Lead

<p>Scale’s rapidly growing Global Public Sector team is focused on using AI to address critical challenges facing the public sector around the world. Our core work consists of:</p> <ol> <li>Building custom AI applications that will impact millions of citizens and government employees</li> <li>Generating high-quality training data for custom LLMs</li> <li>Upskilling and AI advisory services to spread the impact of AI</li> </ol> <p>As Product Delivery &amp; Operations Lead in Doha, you will be the operational cornerstone for a key strategic region, designing, building, and running the critical systems that enable the team's hyper-growth and delivery success. You will help translate vision into execution, streamline how our technical team builds and ships products, and ensure clarity, alignment and operational excellence across a growing global team.</p> <p>This is a role for someone who thrives at the intersection of product, people, and process - someone who can take ownership like a founder, operate like a systems designer, and execute like a product manager.</p> <p>What you'll do</p> <ul> <li>Be the connective tissue across the Engineering, Product and Design teams - driving alignment, clarity, and prioritization across all initiatives and projects</li> <li>Own knowledge management and internal tooling, ensuring the team operates efficiently at scale. Deep expertise in Notion is critical - you’ll design, manage, and evolve the team’s central knowledge base, project trackers, decision logs etc</li> <li>Build and maintain systems for project tracking, staffing and performance reporting</li> <li>Partner with Finance and Legal to streamline procurement, budgeting, and contract processes to positively impact delivery timelines. You’ll also support the team on revenue recognition tracking and spend monitoring for projects.&nbsp;</li> <li>Design and operationalize new processes that make product development and data delivery faster, higher quality and more predictable</li