Frontier Agent Engineering Manager

<p>At Scale AI, we are not just building AI tools. We are <strong>pioneering the next era of enterprise AI</strong>. As businesses rush to harness the potential of Generative AI, Scale is leading the way, transforming workflows, automating complex processes, and driving real-world impact for the world’s largest enterprises and government organizations.</p> <p>Our <strong>Scale Generative AI Platform (SGP)</strong> powers production-grade GenAI applications with foundational services, APIs, and infrastructure that accelerate adoption across industries. As more of these applications go into production, we are expanding our <strong>Forward Deployed Engineering (FDE)</strong> team to drive hands-on innovation where it matters most: in our customers' environments.</p> <p>We are looking for a <strong>technical and strategic Engineering Manager to lead our European FDE</strong> team. This is a high-ownership role at a pivotal moment. You will be responsible for <strong>delivering high-impact GenAI solutions in production</strong>, leading a team that works directly with customers, and ensuring we solve real problems with clarity, speed, and excellence.</p> <p><strong>Why this role is unique:</strong></p> <ul> <li><strong>Right place, right time:</strong> We are moving from prototypes to production at scale. Our FDE team is on the front lines of this transition, helping customers adopt AI faster and with more confidence.</li> <li><strong>Customer-first mindset:</strong> You will foster a culture of deep customer empathy and practical problem-solving. From scoping use cases to shipping solutions, your team will be responsible for every step of the delivery lifecycle.</li> <li><strong>Strategic influence:</strong> The lessons from forward-deployed efforts directly inform our core product roadmap. You will work closely with Product and Platform teams to identify patterns, prioritize improvements, and shape the evolution of SGP.</li> <li><strong>Operational excellence:</strong>