Manager, Field Engineering - Global Telecommunications

<p data-renderer-start-pos="7186">FEQ227R233</p> <p data-renderer-start-pos="7186"><br><span style="font-size: 14pt;">MANAGER, FIELD ENGINEERING</span></p> <h2>About the Role</h2> <p>As a Manager, Field Engineering, you will lead a team of technical customer advisors who help organizations solve complex data, analytics, and AI challenges. You will work closely with Sales and cross-functional partners to translate customer priorities into effective technical strategies, strong customer outcomes, and durable business impact.</p> <p>This role is typically aligned to an account district, patch, segment, or comparable portfolio and leads a team of approximately 8–10 Field Engineering professionals. You will stay close to the work while building the coaching, operating, and collaboration practices that enable your team to succeed.</p> <h2>The Impact You Will Have</h2> <ul> <li>Lead, coach, and develop a high-performing and inclusive Field Engineering team.</li> <li>Partner with account teams to define technical-win strategy, qualify opportunities, prioritize customer needs, and align team resources.</li> <li>Build trusted relationships with customer stakeholders, including Director-, Head of, and VP-level audiences as appropriate to the engagement.</li> <li>Guide discovery, solution strategy, architecture discussions, adoption planning, and value realization for customer engagements.</li> <li>Establish regular operating rhythms to inspect progress, customer health, technical risk, escalations, capacity, and business impact.</li> <li>Coach team members to communicate clearly, navigate ambiguity, influence stakeholders, and connect technical recommendations to business outcomes.</li> <li>Maintain technical credibility across Databricks platform concepts, data and AI technologies, cloud architecture, governance, security, and networking.</li> <li>Represent customer needs internally and partner with Product, Engineering, Support, Professional Services, Marketing, and Partners