Training & Operations Manager

<p data-pm-slice="1 1 []"><strong>CSQ126R22</strong></p> <p>As a Training &amp; Operations Manager, you will build and scale a predictable, AI-enabled learning operations engine across APJ that transforms regional execution into disciplined, data-driven, revenue-aligned outcomes.</p> <p>As the operational backbone of the region, you will design systems, not just manage processes, ensuring APJ training operations scale with clarity, control, and commercial rigour.</p> <p data-renderer-start-pos="2006"><strong data-renderer-mark="true">The impact you will have: </strong></p> <ul> <li>Architect and run a scalable, data-driven operating cadence across APJ, including forecasting, QBRs, capacity planning, and executive reporting.</li> <li>Partner with Sales, Professional Services, and Learning &amp; Enablement leaders to translate global strategy into executable regional plans.</li> <li>Reduce operational friction by embedding automation, predictive analytics, and AI-first workflows into intake, scheduling, and performance tracking.</li> <li>Improve forecast accuracy and operational predictability by identifying risks early and driving structured corrective action.</li> <li>Lead high-priority escalations with discipline and composure, converting recurring issues into systemic improvements.</li> <li>Increase stakeholder self-sufficiency by shifting standard operational requests into automated, AI-enabled pathways.</li> <li>Standardize governance frameworks, decision rights, and ownership models to ensure consistent regional execution aligned with global standards.</li> <li>Optimize regional utilization and fill rates while maintaining cost discipline and delivery quality.</li> <li>Elevate operational maturity across APJ by driving adoption of data-driven practices and structured execution frameworks.</li> </ul> <p data-renderer-start-pos="2367"><strong data-renderer-mark="true">What we look for:</strong></p> <ul> <li>10+ years of experience in Consulting, Sales Operations,