Outbound Product Manager, AI Operations

<p data-pm-slice="1 1 []">SLSQ327R184</p> <h2><span style="font-size: 12pt;"><strong>Job Overview</strong></span></h2> <p>We are reimagining GTM at Databricks and are seeking a Product Manager to own AI-powered GTM agents end-to-end: defining what we build, prioritizing the roadmap, partnering with the AI Ops builder team on delivery, and owning field outcomes. You'll sit between senior GTM leadership, Sales Ops, the AI Ops builder team, and the field - translating field reality into a product roadmap that improves how Databricks sells at every stage of the motion.</p> <p>This is an IC role for someone who has worked inside GTM, understands how AEs, BDRs, and CSMs actually operate, and wants to own a product surface that reimagines GTM processes in the age of AI.</p> <p><span style="font-size: 12pt;"><strong>Key Responsibilities</strong></span></p> <ul> <li><strong>Product strategy for your agent area:</strong> Set the 2-quarter roadmap, write the PRDs/Business Intent Docs, and make the prioritization calls. Advocate for regional needs with the rest of the team as prioritization and roadmaps are built.</li> <li><strong>Voice of the field:</strong> Run structured feedback loops with end users (often, AEs &amp; Front line managers) across APJ. Convert Feedback into a prioritized backlog the builder team can execute against. Over time you will grow into the ability to build within a low code agent building platform.&nbsp;</li> <li><strong>Agent behavior and quality:</strong> Define how agents should behave, SOPs, decision logic, escalation paths, governance guardrails. Partner with builders on prompt and workflow design and cross functional teams (marketing, partner org) on how edge cases should be handled and additional use cases should be prioritized.</li> <li><strong>Launch and rollout:</strong> Own GA criteria, regional readiness gates, and the FLM-certification-based rollout model. Coordinate RAICs in region and own launch comms to land each release.</li> <li><str