Head of IT & Internal Tools

<div class="content-intro"><h2><strong>About Inflection AI</strong></h2> <p>Inflection AI is a Public Benefit Corporation empowering people with human-centered, emotionally intelligent AI. We’re shaping the future of AI by combining emotional intelligence (EQ) and raw intelligence (IQ) to elevate people’s potential.<br><br>Inflection AI created Pi, the world’s first emotionally intelligent AI, to help people work through decisions, emotions, and challenges. Pi is a personal AI agent powered by Inflection AI’s foundation model, proving that AI can be personal, empathetic, and contextually aware.</p></div><h2><strong>About the Role</strong></h2> <p>As the Head of IT &amp; Internal Tools, you will design and operate the secure, high-integrity infrastructure that will power the Inflection workplace through our next phase of global growth and scale. This is a deeply technical leadership role for a builder who leads through execution—engineering robust systems, automating complex workflows, and serving as "Customer Zero" for our frontier AI technology. Reporting to the COO, you will turn internal infrastructure into a strategic advantage that safeguards our organizational integrity. By creating an intelligent, frictionless employee experience, you will amplify productivity and set the gold standard for operational excellence in an AI-first world.</p> <p><strong>What You’ll Do</strong></p> <ul> <li>Own and evolve a secure-by-design, end-to-end IT infrastructure for a dynamic, distributed workforce, spanning zero-trust identity management and high-performance productivity systems.</li> <li>Develop an internal tools platform that leverages Inflection’s products and agentic technology to automate workflows and replace third-party SaaS offerings to boost productivity, eliminate manual friction, and minimize external dependencies.</li> <li>Manage the full lifecycle of employee equipment and core IT operations, including laptop provisioning, software updates, and the implementat