Sr. Business Operations Manager

<div class="content-intro"><p>SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars.<br><br>SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next.</p></div><p><strong>SR. BUSINESS OPERATIONS MANAGER</strong></p> <p>As the Sr. Business Operations Manager for Japan, you will own consumer Starlink operations in Japan. You are responsible for coordination, cadence, capacity, and the operational systems required to deliver Starlink satellite broadband to consumer customers.</p> <p>You are the connective tissue between Japan consumer operations and SpaceX functions in the US and APAC (product, engineering, supply chain, logistics, finance, customer operations, and legal/regulatory support). In a fast-paced environment, you keep consumer service running as a working machine: hardware in the right place, processes that hold at high volume, clean forecasts, and issues closed before they affect order-to-activation or customer support.</p> <p><strong>RESPONSIBILITIES:</strong></p> <ul> <li>Own Japan consumer operating plans, timelines, and weekly execution, and keep US and Japan stakeholders aligned on operational delivery</li> <li>Build and run the Japan consumer operating cadence (forecasts, demand/supply, inventory, fulfillment, kit availability, order-to-activation, and performance reviews) so