Manager, Spaceport Events

<div class="content-intro"><p>SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars.&nbsp;</p> <p>SpaceXSI is building Super Intelligence to understand the universe and help expand humanity’s knowledge and capabilities. We work across the full Super Intelligence stack: compute (Colossus supercomputers), models (Grok), and applications (Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X). We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next.</p></div><h3><strong>ABOUT THE ROLE:</strong></h3> <p>The hospitality team serves all employees, customers, government partners, potential clients and/or visitors with everything from meals to full-service events to corporate retreats. The Manager, Spaceport Events is a leadership role responsible for, but not limited to, staff supervision, oversight of guest services &amp; customer satisfaction, and quality control in one or more of our event spaces. This individual works directly within hospitality leadership to properly delegate tasks, monitor the flow of service patterns, improve customer service interactions, and is the key point of contact with customers. They are also responsible for overseeing the event area upkeep and directly addressing concerns or complaints from the customers in person. The manager is able to work all service outlets and has the ability to troubleshoot equipment issues, problem solve, and communicate at a high level. They also support the mission by upholding friendly, welcoming service environments that enhance the productivity and morale of the workforce while ensuring the staff is performing to