Technical Support Engineer II - CoreWeave Forge

<div class="content-intro"><div> <div> <div class="gmail_quote"> <div> <div><span id="m_1770241969069985273m_-2746164444908759431gmail-docs-internal-guid-131e4fb0-7fff-b4e9-ff50-e8cf32449b1b">CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at&nbsp;<a href="http://www.coreweave.com/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=http://www.coreweave.com&amp;source=gmail&amp;ust=1762613132717000&amp;usg=AOvVaw3D-UOhNaqEvF5BEWxjYyAU">www.coreweave.com</a>.</span></div> </div> </div> </div> </div></div><p><strong>What You’ll Do:</strong></p> <p>The Global Field Organization (GFO) at CoreWeave makes sure every client running AI workloads at scale has a seamless, reliable, and high-performance experience. Within the GFO, the SaaS Technical Support Engineering team supports CoreWeave Forge, the platform ML engineers and researchers use to track experiments, manage models, and build with LLMs. The team works directly with customers to debug training workflows, resolve SDK and API integration issues, and keep their AI development moving. The GFO team works closely with internal and customer engineering teams, so the SaaS TSE team brings insight from the field back to Forge product and engineering and helps shape the CoreWeave product roadmap.</p> <p><strong>About the role:</strong></p> <ul> <li>Quickly respond to all inbound support requests, including email, live chat, and community forums</li> <li>Triage bugs and requests based on customer type and severity of issue</li> <li>Track inbound and outboun