Solution Operations Manager, Strategic Accounts

ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. ABOUT THE ROLE Mistral partners with the leaders of their industries to redefine how their most complex, high-stakes challenges are solved with frontier AI. As a Solutions Operations Manager for our strategic accounts, you act as the Technical Program Manager to the account leadership: you sit at the heart of the transformation, working with the client's leadership and with Mistral's best deployment strategists, forward-deployed engineers and applied scientists. You own technical program management end-to-end, planning, governance, execution, while also running the day-to-day operations of the accounts. This is a hands-on role for someone with a solid technical background who has led complex programs and is equally comfortable on running operations. You embed in an account, own the outcome, and bring AI into the day-to-day. WHAT YOU'LL DO As the operational backbone of the account, you act as the right hand to the Program Lead, ensuring Mistral sets the standard for execution, speed, and collaboration with the client. Your role blends technical program management, hands-on delivery governance, and day-to-day operations. GOVERNANCE & STRATEGIC ALIGNMENT - Ensure the Program Lead’s vision is clearly articulated and adopted by both Mistral’s account team and the client - Drive alignmen