Data Center Technician

<div class="content-intro"><h2><strong>Who We Are</strong></h2> <p>Lightning AI is the company behind PyTorch Lightning. Founded in 2019, we build an end-to-end platform for developing, training, and deploying AI systems—designed to take ideas from research to production with less friction.</p> <p>Through our merger with Voltage Park, a neocloud and AI Factory, Lightning AI combines developer-first software with cost-efficient, large-scale compute. Teams get the tools they need for experimentation, training, and production inference, with security, observability, and control built in.</p> <p>We serve solo researchers, startups, and large enterprises. Lightning AI operates globally with offices in New York City, San Francisco, Seattle, and London, and is backed by Coatue, Index Ventures, Bain Capital Ventures, and Firstminute.</p> <div class="c-message_actions__container c-message__actions">&nbsp;</div></div><p>This is a full-time role, on-site in Allen, TX. We are not able to provide sponsorship for this position.&nbsp;</p> <h4><strong>WHAT YOU'LL DO</strong></h4> <p>- Help maintain hardware in the data center, including tasks such as configuration, maintenance, monitoring, and troubleshooting assistance</p> <p>- Help diagnose and resolve system/compute/network issues to restore functionality</p> <p>- Ensure new server, storage and network infrastructure is properly racked, labeled, cabled, and configured</p> <p>- Troubleshoot server hardware and software issues&nbsp;</p> <p>- Become a subject matter expert on all the physical technical aspects of the data center build, from power deployment to containment solution to cabling infrastructure</p> <p>- Proactively monitor onsite hardware to get ahead of any failures</p> <p>- Work closely with HW Support team to ensure data center infrastructure-related support tickets are resolved</p> <p>- Work with RMA team to ensure faulty parts are returned and replacements are ordered</p> <p>- Create installation standards and docu