Staff Engineer, Customer Insights

<p><strong>Staff Engineer, Customer Insights</strong></p> <p><span style="font-size: 12pt;"><strong>About the role</strong></span></p> <p>Together AI is seeking an experienced Staff Engineer to help found, build, and scale Customer Insights, the team responsible for the customer-facing visibility layer of Together’s Cloud. This role will shape how customers understand their activity, investigate what happened, respond when something needs attention, and govern their AI workloads with confidence.</p> <p>In the near term, you will turn today’s fragmented visibility patterns into coherent product and platform foundations: historical analytics, activity history, audit logs, event timelines, notifications, and investigation workflows. You will partner closely with Together’s cloud product engineering teams and data platform team to make high-quality customer visibility a built-in capability across Together Cloud rather than a bespoke effort for each surface. Longer term, you will shape how these foundations evolve beyond dashboards and static views into AI-first investigation and insight workflows: systems that can summarize activity, explain anomalies, correlate events across surfaces, recommend actions, and provide trustworthy context to both human operators and autonomous agents.</p> <p>This is a deeply hands-on role for an engineer who enjoys critical-path product and platform work. You will design the event, query, delivery, and governance systems behind customer insights while also building the user-facing workflows that help enterprise customers answer: what happened, who acted, when it happened, what matters now, and whether they need to act.</p> <p>&nbsp;</p> <h3><strong>Responsibilities</strong></h3> <ul> <li>Design and drive the architecture for Together's Customer Insights platform, including customer-visible events, activity history, audit logs, timelines, notifications, and historical analytics and dashboards views.</li> <li>Build and operate the shared eve