Head of Enablement Experience & Innovation

<div class="content-intro"><h2><strong>About Anthropic</strong></h2> <p>Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.</p></div><h2><strong>About the role</strong></h2> <p>Anthropic's sales organization is growing quickly across segments, industries, and geographies, and enablement needs to be reinvented to keep up. We are looking for a Head of Enablement Experience &amp; Innovation to build the next generation of enablement with a Claude-first approach: hyper-personalized for each seller, delivered in the flow of work, and measured by what it changes.</p> <p>Most sales enablement still runs on courses, content libraries, and one-size-fits-all programs. You will start instead from what Claude makes possible: understanding what sellers need, designing experiences around their role, tenure, and live deals, and bringing the right guidance into the tools where they already work. This is a rare chance to define what enablement looks like when it is built on the product we sell.</p> <p>This is a leadership role for an innovator with deep expertise in using AI for enablement and a background in user experience design, product management, or workflow design. You have shipped experiences at scale and can show that people used them and performed better. You will start as an individual contributor, set direction, and build a team over time, staying close enough to the field to know when something is not working.</p> <h2><strong>Key responsibilities:</strong></h2> <ul> <li> <p>Set the vision and roadmap for a Claude-first approach to enablement, deciding what to build, what to retire, and how enablement is designed and delivered</p> </li> <li> <p>Use Claude to tailor learning to each seller's role, tenure, a