Data Center Operations Lead - Partner Site Operations

<div class="content-intro"><h2><strong>About Anthropic</strong></h2> <p>Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.</p></div><h2><strong>About the role</strong></h2> <p>Anthropic's Data Center Operations (DCO) team ensures compute fleet availability through hardware and IT operations. At our partner-operated sites, this role manages the interface between Anthropic and the strategic site operations partner performing day-to-day data hall work.</p> <p>As the site lead, you own site outcomes for your assigned sites including: deployment velocity, availability, and incident response. Rather than managing operations staff directly, you provide tactical direction, set priorities, and define the standards for the vendor's on-site teams, paired with performance oversight and ongoing operational assessment to ensure all operational commitments are met.</p> <p>You will define the operational processes, quality gates, and governance rhythms for partner-operated sites. Expect to build the playbook as much as you run it, not just at a site level, but defining and developing program improvements fleet-wide.</p> <p>&nbsp;</p> <h2><strong>What you’ll own</strong></h2> <ul> <li> <p><strong>Operational outcomes. </strong>Own site availability, deployment milestones, and repair turnaround, verified with independent data rather than vendor self-reporting.</p> </li> <li> <p><strong>Vendor direction.</strong> Set daily and weekly priorities and lead the operating cadence, including standups and business reviews.</p> </li> <li> <p><strong>Process definition.</strong> Author and improve procedures for deployment, break-fix, change management, security, and EHS compliance. Analyze operational trends and standardize le