Head of Community, Enterprise Marketing

<div class="content-intro"><h2><strong>About Anthropic</strong></h2> <p>Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.</p></div><h2><strong>About the role</strong></h2> <p>Anthropic's community spans developers building new products, individual Claude users, and practitioners and buyers inside enterprise accounts — from the staff engineer using Claude Code to C-Suite decision-makers. We're hiring a Head of Community to turn our current set of programs into a function that helps millions of people build real skills with Claude, measurably growing retained users and product adoption.&nbsp;</p> <p>You'll lead and grow a global team that covers ambassadors programs, regional community leads, and enterprise champion programs. Your job is to give this team a sharp operating model and a measurement framework that ladders our initiatives to business outcomes, so users can get the most out of Claude. You'll build community across audiences, seniority levels, functions, and roles: enterprise buyers and executive sponsors, developers and technical practitioners, and the knowledge workers in between. This role sits at the intersection of Product, Sales, PMM, Brand, and Comms.</p> <h2><strong>Key responsibilities</strong></h2> <ul> <li> <p>Own the global community strategy and operating model: the audience thesis, the portfolio of programs, and what's built centrally vs. run in-region</p> </li> <li> <p>Lead, coach, and scale a global team of program and regional owners; hire the gaps, set the bar, and develop community-native operators&nbsp;</p> </li> <li> <p>Define the measurement framework that replaces activity metrics: partner with Product and Data Science to define success metrics and segment the base (n