Safeguards Enforcement Analyst, Fraud & Scams

<div class="content-intro"><h2><strong>About Anthropic</strong></h2> <p>Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.</p></div><h2>About the role</h2> <p>As a Safeguards Enforcement Analyst on the account abuse team, you'll build and execute enforcement workflows that keep our products safe, with a focus on detecting and mitigating potential harm. Your initial focus will be standing up fraud &amp; scams enforcement as a program: today this work is handled reactively and in fragments — payment fraud, promotional abuse, and scam-pattern enforcement don't yet have a single owner. You'll be that owner: defining the policy area, building the detection-to-enforcement pipeline, and setting the operating model that a contractor bench can execute against. The surface area is broad: payment fraud (stolen cards, chargebacks, disputes), promotional and credits abuse, and the use of accounts to run scams against third parties.</p> <p>This position may expand into broader areas of enforcement over time. Safety is core to our mission, and you'll help shape policy enforcement so that our users can safely interact with and build on top of our products in a harmless, helpful, and honest way.</p> <h2><strong>Key responsibilities</strong></h2> <ul> <li>Define the fraud &amp; scams policy taxonomy and how cases are classified, prioritized, and escalated</li> <li>Investigate and dismantle organized abuse rings, converting findings into durable controls</li> <li>Stand up proactive fraud detection and customer-facing communication flows for fraudulent organization cases</li> <li>Build the dispute and chargeback strategy in partnership with payments and card-network partners</li> <li>Quantify fraud losses and control ef