Data Center Hardware Operations Lead

<div class="content-intro"><h2><strong>About Anthropic</strong></h2> <p>Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.</p></div><h2 class="heading"><strong>About the role</strong></h2> <p>As the Hardware Operations Lead within the Data Center Infrastructure organization, you will define and manage end-to-end operations across Anthropic’s growing fleet of data center hardware. You will be accountable for all regional data center physical operations including material movement, physical deployment, bring-up, maintenance, and incident response for complex network and high performance compute platforms. As a subject matter expert in data center infrastructure and operations, you will develop scalable processes for execution, help manage data center partners &amp; vendors, lead deployment schedules and maintain close coordination with related disciplines such as design, engineering, and capacity planning. If you are experienced in operations, are passionate about HPC data centers, &amp; enjoy working in complex, fast-paced environments, we welcome you to apply.</p> <h2 class="heading"><strong>Responsibilities:</strong></h2> <ul> <li> <p>Define the Hardware Operations strategy including SLAs, incident management, reporting methods, and approaches for reporting.</p> </li> <li> <p>Oversee third-party delivery and bring-up of network and compute systems from material delivery through QA testing, handover to production, and ongoing operations and maintenance.</p> </li> <li> <p>Drive development of tools and processes in support of operations workflows, traceability, and vendor coordination.</p> </li> <li> <p>Develop innovative approaches to improve time to market &amp; equipment availability for data cente