Technical Architect

<div class="content-intro"><h2><strong>About Anthropic</strong></h2> <p>Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.</p></div><h2>About the role</h2> <p>Anthropic is hiring Technical Architects: hands-on builders and live technical communicators who help our customers go from "we bought Claude" to "our people use it every day." You'll be the technical partner our CSMs pull into the room whenever the work gets technical. For our customers, that's most of the time.</p> <p>One week you're running an advanced Claude Code hackathon for 1000 engineers at a global bank. The next you're on a call with their CISO walking through data handling, SSO, and governance controls. The week after, you're pair-building a plugin with a customer's platform team and debugging a SCIM sync live while thirty people watch. You are the helper people look for.</p> <p>This is a post-sale role. You'll work alongside CSMs, Applied AI, Support, FDEs, and more.</p> <p>We're looking for technologists who could have been researchers or staff engineers, but who get the most energy from helping customers get unstuck by teaching them something new.</p> <h2>What you'll do</h2> <ul> <li>Be the technical lead in customer-facing moments across the post-sale journey: onboarding workshops, developer hackathons, live troubleshooting, executive security reviews, adoption working sessions.</li> <li>Build and ship working software (Claude Code plugins, agents, sub-agents, MCP integrations, Cowork skills) both as customer deliverables and as reusable field assets.</li> <li>Drive adoption of the Claude Code capabilities that make the product stick (sub-agents, skills, hooks, MCP, headless mode, managed settings) and turn new capabilities into