Head of Partner Success

<div class="content-intro"><h2><strong>About Anthropic</strong></h2> <p>Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.</p></div><h2><strong>About the role</strong></h2> <p>Consulting and systems integration firms are racing to build Claude practices. Far more firms have applied to our partner program than any team could ever hand-manage. A focused fraction of them will become great — the kind of partner whose architects deliver Claude work customers love, who specializes deeply enough to be the obvious choice in their lane, whose joint customer book grows year over year. The Partner Success team picks those partners and makes them great. We're hiring its first leader.</p> <p>You will build Partner Success at Anthropic from scratch. That means hiring your first partner success managers, defining how they run their portfolios, and personally carrying a portfolio of partners yourself as your reference implementation. You'll be the standard for what good looks like before you ask anyone else to do it.</p> <p>You will also define which partners get the team's attention. Far more firms want to be a managed partner than your team could ever serve, and choosing the right ones is one of the most consequential decisions in this role. What makes a partner worth investing in. What makes one ready to graduate in or out. How the team is organized as the portfolio grows — by industry, by region, by partner type, or some combination that doesn't exist yet — these are decisions you make once you're in seat. We have opinions but we don't have answers, and we want a leader who is energized by figuring them out.</p> <p>The partner side of frontier AI has not been figured out yet. There is no playbook to inherit. You