Incident Manager - Detection & Response

<div class="content-intro"><h2><strong>About Anthropic</strong></h2> <p>Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.</p></div><h2>About the Role&nbsp;</h2> <p>The Detection &amp; Response (D&amp;R) team plays a critical role in protecting our systems, users, and data from security threats. We’re looking for an experienced Technical Program Manager to own and evolve incident management within D&amp;R. This is a senior-level specialization on the Technical Program Manager ladder, focused on how we detect, respond to, and learn from security and operational incidents.</p> <p>You’ll be the driving force behind maturing and scaling our incident response lifecycle—from detection and triage through containment, remediation, and post-incident review. Critically, some of the highest-impact work in this role happens after the immediate response: gathering data on incident trends, reporting on patterns and root causes, and working cross-functionally across engineering, security, infrastructure, and product teams to ensure that broad fixes and systemic improvements are actually implemented.&nbsp;</p> <p>You won’t just manage incidents—you’ll make sure we get meaningfully better after each one.</p> <h2>Responsibilities</h2> <ul> <li>Own the end-to-end D&amp;R incident management program: detection workflows, response processes, escalation paths, communication standards, and remediation tracking.</li> <li>Serve as incident commander for security incidents, driving clear coordination across executive, engineering, security, legal, and other appropriate stakeholders.</li> <li>Establish and run incident commander rotations within D&amp;R, ensuring clear ownership and effective coordination during incidents of v