Senior Manager, Revenue Accounting, Order Management & Billing

<div class="content-intro"><h2><strong>About Anthropic</strong></h2> <p>Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.</p></div><h2><strong>About the Role</strong></h2> <p>We're seeking an experienced Order Management &amp; Billing professional to join our Revenue Accounting Team. In this pivotal role, you'll spearhead the development and scaling of our order management processes while solving complex, cross-functional challenges. You'll collaborate across the organization to drive critical financial infrastructure improvements. If you're passionate about making a significant impact at an innovative company at the forefront of AI development, join us in our mission to build cutting-edge, safe AI systems.</p> <h2><strong>Responsibilities</strong></h2> <h3><strong>Core Operations &amp; Financial Management</strong></h3> <ul> <li>Drive aspects of order management and billing operations, ensuring accuracy, completeness, and timeliness</li> <li>Independently resolve complex billing scenarios, including contract modifications, usage disputes, and non-standard pricing structures</li> <li>Lead comprehensive User Acceptance Testing (UAT) for new product launches and influence product introduction processes by providing expert guidance on billing and order management implications</li> <li>Support monthly accounting close activities, including contract review, usage validation, invoice verification, journal entries, and analytics</li> <li>Develop and track operational metrics to support strategic decision-making</li> <li>Support global business operations and international customer requirements</li> </ul> <h3><strong>Strategic Partnerships &amp; Collaboration</strong></h3> <ul> <li>Collaborate closely with